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Cookies Policy

This Cookie Policy was last updated on 14th July 2015

Nutri-Link Ltd is fully committed to upholding the privacy of our customers, both individuals and businesses alike. Through this commitment to your privacy we aim to have a relationship with our customers built on trust. How we collect, store and use the information we gather about our customers will be continually assessed against new technologies, business practices and our customers’ needs.

All Nutri-Link owned websites put small files (known as ‘Cookies’) onto your computer to collect information about how you browse the site(s).

Cookies are used to:

  • Measure how you use the website so it can be updated and improved based on your needs.
  • Remember the notifications you’ve seen so that we don’t show them to you again.

Cookies on Nutri-Link owned websites aren’t used to identify you personally.

You’ll normally see a message on any of our websites before we store a cookie on your computer.

To find out more about “How to manage cookies” Click here: http://www.aboutcookies.org/

How Cookies are used on Nutri-Link owned websites

Universal Cookies on our website:

Name Purpose Expires
_ga This helps us count how many people visit Nutri-Link owned websites by tracking if you’ve visited before. 2 years
_gat Used to manage the rate at which page view requests are made 10 mins
cookieinfo This lets us know you’ve seen our message about cookies on the site. 1 year

 

Measuring website usage (Google Analytics)

We use Google Analytics software to collect information about how you use any Nutri-Link owned websites. We do this to help make sure the site is meeting the needs of its users and to help us make improvements e.g. improving site search.

Google Analytics stores information about:

  • The pages you visit on Nutri-Link owned websites
  • How long you spend on each page
  • How you go to the website(s)
  • What you click on while you’re visiting the website(s)

We don’t allow Google to use or share our analytic data.

Google Analytic sets the following cookies:

Google Analytics:

Name Purpose Expires
_utma This is to distinguish users and sessions. 2 years
_utmb This is to calculate the average length of time you spend on our website(s). 30 mins
_utmc This is to distinguish when you have closed your browser or ended your session on our website(s). When browser closed.
_utmz This tells us how you’ve reached our website(s) 6 months

 

If you wish to opt out of Google Analytics for all websites click here:
https://tools.google.com/dlpage/gaoptout

Magento:

Name Purpose Expires
User_allowed_save_cookie Indicates if a customer is allowed to use cookies  
External_no_cache A flag that indicates if caching is disabled  
Persistent_shopping_cart The session key  
Stf If product links were sent to friends  
Frontend Session ID  

 

YouTube Videos:
We use YouTube to provide videos on some of our pages on the site. YouTube cookies are set when you visit one of these pages.

Name Purpose Expires
_use_hitbox This is a randomly generated number that identifies your browser When browser closed.
Visitor_Info1_Live Let’s YouTube count the views of embedded videos 9 months

 

SurveyMonkey:

We use SurveyMonkey to collect responses to surveys and feedback forms. If you take part SurveyMonkey will save extra cookies to your computer to track your progress through it.

Name Purpose Expires
mbox, SSOE, TS5159a2 and TSd0b041, ep201, ep202, utma, utmc and utmz This is to see the performance of the survey on any of our websites. For further information visit SurveyMonkey

http://help.surveymonkey.com/articles/en_US/kb/About-the-cookies-we-use?

When browser closed.

 

 

LiveChat:
We use a live chat feature on our website(s) so customers can get information without having to wait for a reply via email or calling us.

Name Purpose Expires
Phplive_vname Contains the visitors name for pre-population of the “name” field for future chat requests. 1 year
Phplive_vemail Contains the visitors email for pre-populated for the “email” field for future chat requests. 1 year

 

WuFoo:
We use WuFoo for our contact and registration forms on our website(s)

Name Purpose Expires
SSID   1 year
SSLB   When browser closed
SSPV   1 Year
SSRTR   1 Year
SSSC   When browser closed
EP201   30 mins
EP202   1 Year

 

We may use other cookies that are not mentioned above this can be down to when introducing new features or services onto our website. If you have any questions relating to the cookies that our websites use please submit an email to our Customer Services team at info@nutri-link.co.uk

We use cookies and similar tools across our websites to improve their performance and enhance your user experience. Learn more about our Cookies Policy and click I understand, to hide this message.